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Children with Special Health Care Needs Help Line

1-800-737-3028 (Toll-Free)

A toll-free contact for those living with, caring for, or concerned about a child with special health care needs.

  • Information on the state's child health insurance programs - NC Health Check (Medicaid) and NC Health Choice.
  • Information and referrals to other state and local resources available for children with special health care needs.
  • Links to providers and specialists.
  • Understanding your child's rights when you change insurance plans.
  • Finding funding resources for equipment, medical supplies and medication.
  • Assistance in solving problems when help for your child seems out of reach.